Last updated: August 12, 2026
Global Trade Hero respects your privacy. This policy explains what information we collect through this website, why we use it, and the choices available to you.
Information We Collect
When you submit a business inquiry, we may collect your company name, country or region, business email, optional WhatsApp or phone number, business type, target market, and the inquiry or requirement you provide. Our website, hosting environment, and security tools may also generate basic technical information such as IP address, browser type, device information, timestamps, requested pages, and error or security logs.
How We Use Information
We use this information to respond to inquiries, evaluate business requirements, provide market expansion-related services, communicate about potential cooperation, and operate and protect the website.
Basis for Processing
Depending on the circumstances and applicable law, we process information with your consent, to respond to a business inquiry you requested, and for legitimate business interests such as communication, service improvement, fraud prevention, and website security.
Data Sharing
We do not sell personal data. We may share information only with service providers that are reasonably necessary to operate the website and communicate with you, such as website hosting, email delivery or SMTP, and IT infrastructure providers. These providers process information on our behalf or under their own applicable obligations.
Data Retention
We retain inquiry information only for as long as reasonably necessary for business communication, service delivery, legal obligations, and security purposes.
Your Data Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also request restriction of processing, object to certain processing, or withdraw consent where consent is the applicable basis. Some requests may be limited where retention is required for legal, security, or legitimate business reasons.
International Data Processing
Because Global Trade Hero works with international markets and uses internet-based infrastructure, information may be processed or stored in countries outside your own. Where applicable, we take reasonable steps to use service providers and safeguards appropriate to the nature of the information and processing.
Security
We use reasonable administrative and technical measures designed to protect information submitted through this website. No internet transmission or storage system can be guaranteed to be completely secure.
Changes to This Policy
We may update this policy as our website, services, or legal obligations change. The date at the top of this page shows when it was last updated.
Contact
For privacy-related questions or requests, please use our contact form.